Built for WhatsApp, Shopee, TikTok & social-commerce teams

Turn messy inquiries into clean quotes, follow-ups, and sales records.

NeuroArk helps small teams handle customer messages faster, draft quotes with less back-and-forth, keep follow-ups moving, and stop losing warm leads in chat chaos.

Inquiry sorting Quote drafting Follow-up reminders Deal logging
Lead Inbox
Hi, I want to ask about your service. Can I start next week? Also need pricing for 2 packages.
Qualified lead · Missing timeline + quantity details · Drafting follow-up questions...
High intent
Needs quote
WhatsApp
Execution Panel
Response queue18
Quotes drafted7
Needs follow-up11
Escalations2
Pipeline
1 · CaptureNew inquiry enters from WhatsApp, Shopee chat, TikTok DM, or Facebook lead form.
2 · QualifyAgent labels intent, checks missing info, and drafts the next message.
3 · QuoteSales-ready quote draft is prepared with package notes and pricing structure.
4 · Follow-upReminder and status log are updated so warm leads do not disappear.
Built for social commerce teams
Reduce missed leads
Draft quotes faster
Keep follow-ups moving
Turn chat chaos into a pipeline
Built for social commerce teams
Reduce missed leads
Draft quotes faster
Keep follow-ups moving
Turn chat chaos into a pipeline
The problem

Most small teams do not lose sales because the product is bad. They lose sales in the handoff.

Messages pile up. Quote requests arrive without enough details. Someone forgets to follow up. A warm lead goes cold. Nothing gets logged properly. The result is not just “more work” — it is lost revenue.
01

Lead chaos

WhatsApp, Shopee, TikTok and Facebook inquiries live in different inboxes. Teams reply late, miss context, or forget who is ready to buy.

  • Late replies
  • No clear lead status
  • No structured intake
02

Slow quoting

Customers ask for price fast, but teams still need to ask missing questions, check package details, and draft the same answers again and again.

  • Manual quote drafting
  • Repeated FAQ replies
  • Price requests get delayed
03

Follow-up gets dropped

The lead was interested. Nobody followed up. Nobody logged the outcome. Nobody knows if the customer is lost, pending, or ready to convert.

  • No reminders
  • No clean pipeline
  • No deal memory
The solution

A narrow commerce agent for the part of the business that leaks money first.

NeuroArk does not try to become your whole company. It fixes a specific execution layer: inquiry handling, quote drafting, follow-up execution, and sales logging.

Qualify inquiries

Incoming messages are grouped by buying intent, urgency, and missing information so your team knows what matters first.

Draft replies & quotes

Instead of starting from zero, your team gets ready-to-review reply drafts and quote drafts based on your packages, FAQs, and rules.

Keep follow-up alive

Leads that need a second or third touch do not disappear. The system tracks the status and tells you what should happen next.

Workflow

How the execution layer works

This is not just a chatbot. It is a small business workflow: capture → qualify → draft → follow up → log outcome.
Step 1CaptureBring messages, leads, and requests from your commerce channels into one review layer.
Step 2QualifyLabel the intent, identify missing details, and separate low-intent noise from high-intent opportunities.
Step 3DraftPrepare reply drafts and quote drafts based on your service rules, packages, and past patterns.
Step 4TrackLog deal status, trigger reminders, and keep a usable record of what happened next.
New inquiryNeed price for 2 package options next week
High intent
AI-generated next stepAsk quantity, preferred start date, delivery city, and package preference.
Draft ready
Quote statusDraft sent to team for review before customer handoff.
Review
Follow-upNo reply after 48 hours → remind owner to send a short check-in.
Reminder
OutcomeWon / Lost / Pending gets logged for future learning.
Proof
Best fit

Who this is for

The first version is best for teams that already receive real inquiries and are losing time or revenue in the execution layer.
🛍

Commerce sellers

Shopee, TikTok Shop, IG and WhatsApp sellers that already receive product questions, price requests, refund cases, or reorder requests.

  • Too many chats
  • Slow reply time
  • No clean record of hot leads
🏢

Service businesses

Small teams in education, design, printing, events, property, repairs, or agencies where leads come through chat and deals die in follow-up.

  • Manual quote drafting
  • Missing inquiry details
  • No reliable follow-up process
Pricing

Start small. Prove value first.

The first engagement should feel low-risk. The goal is to fix one narrow workflow, show the before/after, and earn trust through proof.
Pilot workflow
RM300–RM800 setup / trial build
Suggested start

Good for the first workflow: inquiry handling, quote draft support, simple follow-up logic, or clean sales logging.

  • One narrow workflow
  • Simple playbook + demo
  • Review-ready outputs
  • Clear success criteria
FAQ

What small teams usually ask first

Do I need a full CRM first?

No. The first version can start with your existing channels and a simple tracking layer. The goal is not a giant system. The goal is one working revenue workflow.

Is this a chatbot?

Not exactly. A chatbot answers. This workflow helps classify, draft, follow up, and log outcomes so your team loses fewer leads.

Can we start with one task only?

Yes. That is the recommended way to start. One task, one workflow, one proof.

Want a trial workflow for your team?

Send a real sample of your inquiry flow, quote process, or messy sales follow-up. We can start small and build from one real bottleneck.

WhatsApp Us hello@neuroark.work